November 10, 2009

York Region to open second Community Flu Assessment Centre


Additional Assessment Centre located in the Town of Markham begins operating tomorrow


NEWMARKETThe Regional Municipality of York will open its second Community Flu Assessment Centre (CFAC) tomorrow, located at 9255 Woodbine Avenue in the Town of Markham.


This centre, in addition to the first community flu assessment centre that opened in the City of Vaughan last week, will provide increased resources for assessing and treating York Region residents who are experiencing influenza-like illness.


York Region continues to experience a steady increase in the amount of confirmed cases of influenza. 


“Within the first week, more than 266 patients have been seen at the first Community Flu Assessment Centre York Region opened in the City of Vaughan,” said Dr. Karim Kurji, York Region’s Medical Officer of Health.  “Opening an additional centre in the Town of Markham will help further reduce the impact of influenza on local hospitals, physicians and the community.”


Community Flu Assessment Centres are used by local public health units during a pandemic influenza outbreak to alleviate pressures and congestion from local hospitals, allowing emergency rooms to focus on treating people who are critically ill or have life-threatening illnesses or injuries.  The CFAC also provides residents who are suffering from influenza with another option for assessment and treatment.


Who should attend a community flu assessment centre?


Most people who get the flu will be able to manage their symptoms at home, but some people may need further assessment by a health care provider.  Symptoms of the flu include the acute onset of fever (over 100 degrees Fahrenheit or 38 degrees Celsius) and a cough combined with a sore throat, muscle aches and/or joint pain and weakness.


If you have concerns about symptoms, you should contact your family physician or call Telehealth Ontario at 1-866-797-0000, available 24 hours a day, seven days a week.  Residents who do not have a family doctor or are unable to get an appointment can attend one of the two York Region Community Flu Assessment Centres listed below:




9255 Woodbine Avenue

Town of Markham  - Map

Seven days a week opening Wednesday, November 11th

Monday to Friday              3 p.m. to 9 p.m.

Saturday and Sunday      10 a.m. to 4 p.m.


9401 Jane Street

City of Vaughan - Map


Monday to Thursday        1 p.m. to 7 p.m.

Friday                             10 a.m. to 5 p.m.

Saturday and Sunday    10 a.m. to 1 p.m.



A CFAC evaluates the needs of each individual and triages influenza patients.  Patients are seen on a first come, first serve basis and are assessed by a registered nurse experienced in acute care.  Each centre is managed by on-site York Region public health staff.


Individuals who are identified as ill at a York Region Community Flu Assessment Centre may:

As part of York Region Public Health’s pandemic plan, three Community Flu Assessment Centres are planned.  The third and final CFAC is scheduled to open in the Town of Newmarket, beginning the week of November 16th. 


York Region Community Flu Assessment Centres will not offer the H1N1 flu vaccination.  There are five H1N1 immunization clinics located across York Region.  Some groups of people are at higher risk of contracting H1N1, developing complications from H1N1 or passing the flu to other higher-risk people.  For this reason the H1N1 vaccine is currently only available to these groups.


Updated clinic information is available at

For updated information on this year’s flu season, please visit or contact York Region Health Connection at 1-800-361-5653.


Due to the sensitive nature of this assessment centre, members of the media will not be allowed to enter while on assignment.  Filming within the facility is also prohibited.


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Media Contact:               Jennifer Mitchell-Emmerson, Community and Health Services, York Region

Phone: 905 830-4444, ext. 4016 or After-hours Cell: 905 716-9753



Patrick Casey, Director, Corporate Communications, York Region

Phone: 905 830-4444, ext. 1235 or Cell: 905 715-8211

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