September 15, 2008
Media Release

Possible strike by ATU Local 113 against Veolia Transportation Inc. may result in Viva service disruption

Residents advised to plan ahead; utilize YRT/Viva website and Customer Service Centre

NEWMARKET The Regional Municipality of York advises residents that a Viva service disruption could occur as early as 12:01 a.m. on Monday, September 22nd after negotiations between Amalgamated Transit Union (ATU) Local 113 and Veolia Transportation Inc. broke down earlier today.


Veolia Transportation Inc. is under contract to The Regional Municipality of York to provide Viva transit service.


In the event of a strike, service on all Viva routes will be discontinued.  Residents are advised to use the York Region Transit (YRT)/Viva website and Customer Service Centre to stay informed about this situation and plan ahead.


Viva riders are advised to seek YRT services or arrange alternate modes of transportation, such as carpooling.  Smart Commute offers a carpool matching service at


YRT will continue to operate all other services under the current schedules.
In the event of a strike, YRT/Viva Transit Inspectors and Customer Information Representatives will be available at busy locations throughout York Region to assist customers and provide trip planning guidance.  Additional staff will be on duty at the YRT/Viva Customer Service Centre to assist callers, and hours will be extended as needed throughout the strike period.


Viva provides five rapid transit routes along major York Region corridors, including Yonge Street and Highway 7, with links to the Toronto Transit Commission (TTC) subway at Don Mills, Finch and Downsview Station.


Approximately 160 Veolia operators and 90 Viva vehicles provide service to 35,000 boardings each weekday.


For more information, please visit the YRT/Viva website at or call the Customer Service Centre at 1-866-MOVE-YRT (668-3978). 


For more information on The Regional Municipality of York, please visit

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Media Contact: Kim MacGillivray, Communications Specialist, York Region
Phone:  905 830-4444, ext. 1209 or Cell: 905 251-6412
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