June 20, 2006
Media Release

Hotline number created for residents inquiring about water ban in the communities of Kleinburg and King City


Residents to call toll-free 1-877-464-9675 Ext. 5341 to speak with a Regional representative
NEWMARKET The Regional Municipality of York has created a Water Conservation Hotline telephone number for residents who have questions or concerns about the Stage 2 Outdoor Water Use Ban issued yesterday for the communities of Kleinburg and King City.  Residents can call the designated phone line toll-free 1-877-464-9675 Ext. 5341 to obtain more information about the water ban and how it affects them.
 
Since issuing the Stage 2 Water Ban yesterday, water tower levels in Kleinburg have rebounded to over 50 per cent volume from critical levels of below 20 per cent last weekend.  King City has noticed some improvement with tower levels climbing to 30 per cent volume, but levels still remain critically low.  Water reserves of 50 per cent or higher are the minimum level needed to ensure sufficient water supply for residents and to guarantee adequate water is stored for firefighting capabilities.  Normal water tower levels range between 70 and 90 per cent volumes.
 
York Region requires continued co-operation from residents in both Kleinburg and King City to significantly reduce their outdoor water use. 
 
Through co-operation, it is hoped that York Region will be able to remove the Stage 2 Mandatory Outdoor Water Use Ban in both Kleinburg and King City once water reserves are maintained at a safe level for an appropriate amount of time, demonstrating sustainability.
 
York Region officials will continue to monitor outdoor water usage in both communities, in addition to maintenance work on both wells.  Every effort is being made to restore the wells to full capacity as quickly as possible, but it may be several weeks before the mechanical issues can be remedied.
 
Meanwhile, with the exception of Kleinburg and King City, all other areas and municipalities within York Region are operating under regular municipal water use by-laws with no additional restrictions currently in place.  York Region residents, other than those in Kleinburg and King City, are reminded that they can reduce their water consumption by following these helpful tips:
 
 To prevent evaporation, water your lawn and plants late in the evening or early in the morning.
 When cutting your lawn, leave the grass at least 8 cm (3 inches) long to provide shade for the roots.
 Leave grass clippings on the lawn to increase organic matter. Grass is 80-per cent water and readily decomposes.
 Lawns only need 2.5 cm (1 inch) of water per week.  Less frequent watering will encourage grass to set deeper roots, where more moisture and nutrients are found.
 If you need to wash your car, use a bucket and sponge and rinse with buckets of water. Better still, go to a car wash it's more environmentally friendly.
 
For complete information on outdoor water use in York Region, including bylaws for all nine municipalities, please visit the York Region Web site at www.york.ca and click on the Water Conservation icon or phone the Water Conservation Hotline toll-free at 1-877-464-9675 Ext. 5341 or locally (905) 954-4006 to speak with a Regional representative.
 
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Media Contact: Tracy Atkins, Communications Specialist, Corporate Communications, York Region
 Phone:  (905) 830-4444, Ext. 1209 or After-hours Pager (905) 830-3302
 Email: tracy.atkins@york.ca

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