March 8, 2004

York Region EMS receives three-year certification award

NEWMARKET – York Region Emergency Medical Services (EMS) has received a three-year certification standing by the Ministry of Health and Long-Term Care, Emergency Health Services Branch (MOHLTC-EHS), based on an Ambulance Service Review conducted last fall.  A certificate presentation was made at the Region’s Health and EMS Committee last week.
“The Ministry’s Service Review Team recognized York Region EMS as a large ambulance service that has made great strides since its inception in 2000, becoming an industry leader in the process,” said Regional Chair and CEO Bill Fisch.  “I am delighted to report that York Region EMS either met or exceeded the standards set by MOHLTC, and for this it has been commended.”
Conducted every three years, the Ambulance Service Review is a peer orientated, quality-based process that assesses the success of each operator in meeting the requirements of the Ambulance Act, its regulations and the standards issued by the MOHLTC when providing ambulance services.  It evaluates a number of areas of EMS, including level and type of ambulance service provided; patient care; documentation and security of patient care information; employee qualifications and documentation; policies and procedures; vehicles, and communication.
“The results of the Ambulance Service Review and certification award provides confirmation that York Region EMS continues to deliver high quality emergency medical services to the residents of all municipalities within York Region,” said Vaughan Regional Councillor Joyce Frustaglio, Chair of the Region’s Health and EMS Committee.
“I congratulate Brad Meekin, General Manager of York Region Emergency Medical Services, and all York Region EMS staff for their efforts in earning this important recognition of service excellence,” added Dr. Helena Jaczek, Commissioner of Health Services and Medical Officer of Health.
The Ambulance Service Review report found that York Region EMS was extremely dedicated to achieving excellence and was commended for its hard work and efforts in the following areas:
• Excellent working relationship with the Central Ambulance Communication Centre
• Patient care was rated by the hospital emergency departments as very good to excellent
• Detailed auditing system for Ambulance Call Reports
• Proactive effort towards training and education in the service
• Above average involvement with allied agencies
• Excellent communication skills with patients and families
On January 1, 2000, land ambulance service became the responsibility of the upper tier municipalities in Ontario.  The Ambulance Act was amended to reflect this change, also renewing the responsibility of the MOHLTC to monitor and evaluate the delivery of ambulance service to ensure compliance with the legislation and standards.
Contact:   Wendy Lewis, Corporate Communications Services, York Region
- (905) 830-4444 or (416) 297-9696, ext. 1238
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The Regional Municipality of York is committed to providing cost-effective, quality services that respond to the needs of our rapidly growing communities.  York Region is comprised of the following nine area municipalities:  Aurora, East Gwillimbury, Georgina, King, Markham, Newmarket, Richmond Hill, Vaughan and Whitchurch-Stouffville.  For more information, visit our Web site at:

Contact: Patrick Casey, Senior Media Relations Specialist, York Region

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