September 19, 2003

York Region to proceed with Centralized Fire Dispatch Centre

NEWMARKET – York Regional Council approved proceeding with the formation of a seven-member Fire Dispatch Centre to be located with the 9-1-1 and York Regional Police Dispatch.  This is subject to approvals from the local Councils of Aurora, East Gwillimbury, Georgina, King, Newmarket, Vaughan and Whitchurch-Stouffville.  


“There is a strong business case to proceed with a Centralized Fire Dispatch Centre in York Region,” said Regional Chair and CEO Bill Fisch.  “However, more important are the intangible benefits such as improved response times, enhanced information management and more consistent service levels that could result.” 


The seven area municipal Chief Administrative Officers and six Fire Chiefs have endorsed the business case for a Centralized Fire Dispatch Centre, with further work to be done regarding cost sharing options, a cost transition strategy, payment mechanisms and governance options.


“There will be significant cost savings over time with a potential cumulative savings of over $3 million by year 2026,” said Whitchurch-Stouffville Mayor Wayne Emmerson, Chair of the Region’s Fire Services Committee.  “Savings could be further increased if the Province would allow the Region to assume dispatch services for Emergency Medical Services.”


If fully approved, the Regional Fire Dispatch Centre would begin implementing in early 2004 and up and running by late 2005.  Working in co-operation with the Markham and Richmond Hill dispatch facilities, the Centre will operate like a department within the Region, managed and staffed by Regional employees.  This unit would be located within the Joint Communications Centre at the Bales Drive site in East Gwillimbury.


A Steering Committee would be formed, comprised of the local municipal Fire Chiefs, and would provide guidance for the operation of service. 


For more information on The Regional Municipality of York, the services we offer and links to our nine area municipalities, please visit our Web site at




Contact:            Patrick Casey, Corporate Communications Services, York Region

- (905) 830-4444 or (416) 297-9696, ext. 1235

- Email:

The Regional Municipality of York is committed to providing cost-effective, quality services that respond to the needs of our rapidly growing communities.  York Region is comprised of the following nine area municipalities:  Aurora, East Gwillimbury, Georgina, King, Markham, Newmarket, Richmond Hill, Vaughan and Whitchurch-Stouffville.  For more information, visit our Web site at:

Contact: Patrick Casey, Senior Media Relations Specialist, York Region

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